Shipping policy

All NUZUN caps are shipped using secure, tracked delivery services to ensure your order arrives safely.
We offer free worldwide shipping on orders over a certain amount, depending on your region.
No code is required — free shipping will be applied automatically at checkout.

Processing Time

Orders placed before 23:00 CET are usually processed the same day.
During busy periods or product launches, please allow 1–3 business days for dispatch.
Once your order has been shipped, you’ll receive a tracking link via email to follow your delivery in real time.

Please note that orders cannot be cancelled or modified once they’ve been placed, as we start preparing your shipment immediately.

Delivery Times

Delivery times vary depending on your location.
Typical timelines:

• France: 1–2 business days

• Europe: 3-5 business days

• Rest of the World: 4–8 business days

All parcels include tracking for full transparency from dispatch to delivery.

Import Duties & Taxes

Import duties, taxes, and customs fees are not included in the product price or shipping cost.
These charges are the buyer’s responsibility and depend on your country’s regulations.
We recommend checking with your local customs office for details before placing your order.

Questions

If you have any questions about your shipment or tracking, please contact our support team:
info@nuzunworld.com

We’ll be happy to assist you.